Frequently Asked Questions
Find answers to common questions about our products and services
Is Ateliér Seri designed and curated locally?
Yes! Ateliér Seri is proudly a Malaysian brand, born from our small dream as a local business. Each pouch is thoughtfully designed and crafted with care, reflecting our passion for everyday elegance and attention to detail.
What are Ateliér Seri Essential Pouches made of?
Each Essential Pouch is thoughtfully crafted from waffle fabric on the exterior for a refined texture and timeless appeal, with a cotton canvas interior featuring an inner tag and a deep pocket for added organization. Every piece is designed to embody both elegance and everyday practicality.
Are the pouches waterproof?
Our pouches are lightly water resistant, offering protection from minor splashes or moisture. To preserve their shape and finish, we recommend keeping them away from direct water exposure.
How should I care for my Essential Pouch?
To keep your pouch looking its best, gently wipe it with a soft, damp cloth whenever needed. Avoid machine washing, soaking, or using harsh cleaning agents. Just a little gentle care goes a long way.
What can I use my Essential Pouch for?
The Essential Pouch is designed for versatility and ease, perfect for carrying your makeup, skincare, travel essentials, or daily must-haves in one elegant place.
What size is the Essential Pouch?
Each design is thoughtfully sized to hold your essentials while remaining compact and graceful. Exact dimensions can be found in the product description on our website.
Custom Initials & Collaborations
We are delighted to offer custom initials on the opposite side of the pouch. Kindly note that a minimum order applies. If you are a brand interested in collaboration, or if you are considering bridesmaid gifts or special occasions, please feel free to reach out to us, we would be happy to assist you in creating something truly special.